Frequently Asked Questions

Everything you need to know about our handcrafted Israeli jewelry

Where is your jewelry manufactured?

All Baltinester jewelry is handcrafted by master artisans in Israel, blending traditional craftsmanship with modern design to create authentic Judaica pieces.

Do you offer international shipping?

Yes, we provide secure worldwide shipping via DHL and FedEx. Each shipment is fully insured to ensure your jewelry arrives safely at your doorstep.

Can I customize a piece of jewelry?

Absolutely. We specialize in personalized items, including custom Hebrew name necklaces and engraved wedding bands. Please contact our team for specific design requests.

How do I determine my ring size?

We recommend visiting a local jeweler for a professional measurement, but we also provide a comprehensive sizing guide on our website to help you find the perfect fit.

What is your return policy?

We offer a 30-day return policy for most items in their original condition. Please note that custom-made and personalized pieces are generally non-refundable.

Are your materials certified?

Yes, we use only high-quality materials, including 14k and 18k gold, sterling silver, and ethically sourced gemstones. Each piece comes with a certificate of authenticity.