Returns & Exchanges

At Baltinester Jewish Jewelry, we take pride in our craftsmanship and want you to be completely satisfied with your purchase. If you are not entirely happy with your selection, you may return or exchange your item within 30 days of delivery.

Return Process

• 1.
  Contact Support

  Email our customer service team with your order number and the reason for your return to receive a Return Authorization Number.

• 2.
  Secure Packaging

  Place the jewelry in its original gift box and pack it securely in a padded envelope or shipping box to ensure safe transit.

• 3.
  Shipping and Insurance

  Affix the provided shipping label and send the package via a trackable service; we recommend insuring the package for its full value.

• 4.
  Inspection and Refund

  Once our artisans inspect the item for its original condition, we will process your refund or exchange within 5-7 business days.